How do I return an item for refund?

If, for whatever reason, you are dissatisfied with your purchase, you can return it to mophie within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise. All return items must be in new and unused condition, in original packaging, and be properly labelled.


Ship the product, with your order number written on the OUTSIDE of the shipping package, to the address provided below:


mophie [order number]

6244 Technology Ave.

Kalamazoo, Michigan 49009

United States


When you return your product it is necessary to include all mophie accessories, such as cables or dock adapters.

Please be cautious and do not include any non-mophie products, as they may be disposed of and unable to be retrieved.


Customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility. Purchasing insurance on your return is encouraged as mophie is not responsible for lost or damaged products.

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