We make it simple and easy for you to make a warranty claim for your mophie battery case. Please click on our online warranty tool and log in or to set a new account to get started.
1. Once logged in, click on 'Warranty Replacement' as shown in the image below.
2. Next click on the product that you need a warranty replacement then click 'Request Replacement' and follow the steps.
Note: If you have purchased your mophie product on mophie.com you DO NOT need to register the product; your order number will be used for replacement purposes. If you purchased your mophie product from an offsite reseller, you will need to register the product.