Call Customer Care

Need to Make a Warranty Claim?

We make it simple and easy for you to make a warranty claim.  Please click here to start your online warranty claim.  You will be asked to log in or set up a new account to get started.


Help Us Help You!

Before calling Customer Care, please have your product nearby. Please have the following information available to help make your service call more efficient and effective.

  • The name of the product you are calling about (juice pack, powerstation, etc.).
  • Exact description of the problem and any error messages received.
  • Description of any changes recently made that may have caused the problem (including the name and version of any software added).
  • Serial number of your product (if applicable).

Toll-Free: 1-888-866-7443 Monday - Friday, 9 am - 9 pm EST and Saturday 9 am - 2 pm EST

UK/Ireland: Monday - Friday, 9 am - 5 pm GMT

UK: 44 207 365 2400

Ireland: 35 36 163 6618


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