Help Us Help You!
Before calling Customer Care, please have your product nearby. Please have the following information available to help make your service call more efficient and effective.
- The name of the product you are calling about (juice pack, powerstation, etc.).
- Exact description of the problem and any error messages received.
- Description of any changes recently made that may have caused the problem (including the name and version of any software added).
- Serial number of your product (if applicable).
Hours: Monday - Saturday, 7 am - 7 pm Mountain
Toll-Free: 1-888-866-7443