Follow

The mute switch on my phone isn't working with the mute switch on the case.

When inserting your cap onto the body of the juice pack, please be sure to have the mute switch on the phone and the mute switch on the juice pack both in the "off" position (orange showing if you're an iPhone user) to ensure the switches interface properly. After the cap is on, you should be able to move the switch.

Was this article helpful?
0 out of 0 found this helpful