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Before calling Customer Care, please have your product nearby. Please have the following information available to help make your service call more efficient and effective.

  • The name of the product you are calling about (juice pack, powerstation, etc.).
  • Exact description of the problem and any error messages received.
  • Description of any changes recently made that may have caused the problem (including the name and version of any software added).
  • Serial number of your product (if applicable).

Hours: Monday - Saturday, 7 am - 7 pm Mountain

Toll-Free: 1-888-866-7443

UK/Ireland: Monday - Friday, 10 am - 6 pm GMT

UK: 44 207 365 2400

Ireland: 35 36 163 6618

International 1-801-839-3906

 

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