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Help Us Help You!

Before calling Customer Care, please have your product nearby. Please have the following information available to help make your service call more efficient and effective.

  • The name of the product you are calling about (juice pack, powerstation, etc.).
  • Exact description of the problem and any error messages received.
  • Description of any changes recently made that may have caused the problem (including the name and version of any software added).
  • Serial number of your product (if applicable).

Hours: Monday - Saturday, 7 am - 7 pm Mountain


Toll-Free: 1-888-866-7443


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